📦 Return, Refund & Shipping Policy – Kathaipetti
🔄 Return & Refund Policy
This policy applies only to purchases made on our website or apps.
💳 Subscriptions
Kathaipetti is free to download and use with limited access. Certain features, including premium stories and other premium features, are available through paid subscription plans.
- Auto-renewal: Subscriptions are billed on a recurring basis and renew automatically unless cancelled before the end of the current billing period.
- Cancel anytime: You may cancel your subscription at any time. Cancellation will stop future billing, and your subscription benefits will remain available until the end of the current billing period.
- Charges and refunds: Subscription fees are non-refundable. We do not provide refunds or credits for any unused time remaining in a billing period after cancellation.
- Third-party billing: If you purchased your subscription through the Apple App Store or Google Play Store, subscription management, including cancellation and billing, is handled according to their respective policies.
📱 One-Time Digital Purchases
One-time purchases of digital products (such as story content, in-app coins, or other digital goods) are final and non-refundable.
Please review product details carefully before purchasing. For any issues, reach out to our support team and we’ll do our best to assist.
🚚 Shipping Policy
We are committed to delivering your order accurately, in good condition and always on time. We partner only with reputed national courier companies to ship your orders.
- Shipping is free for all products within India. However, a nominal fee of Rs.100 is charged for Cash on Delivery.
- We ship your order within 48–72 hours of receiving it.
- Typical delivery: 4–7 working days in most Indian cities; timings may vary for remote locations or due to courier delays beyond our control.
- You can track your order online once it is dispatched. If you shared an email, tracking details will be mailed to you.
📞 Support & Contact
For any support, return, or shipping queries, please contact our team at hello@vinrag.in. Please include your order number and invoice / courier tracking number when writing to us.
Last updated: September 5, 2025